The instructions below guide you through configuring your smartphone for mobile data via your Omerta Encrypted SIM. The process can be broken into 3 distinct steps:
Changing your profile
Selecting your network provider
Creating an Access Point Name
Each step takes a minute or so to complete and are similar to what might be done when configuring your phone for roaming with a normal network provider.
The instructions provided are specifically for an Omerta handset however the steps are the same for Android & iPhone (however the location for each setting might vary slightly between phones).
If you have any questions please email support or start a new ticket.
Step 1: Change Profile
Instructions to set profile
Do this by opening the SIM toolkit from the app drawer (swipe up from bottom of screen) & choose SIM ToolKit.
Select Profiles
Choose the profile you have been advised to use e.g R1
Choose "Use Old" if prompted
Wait until process has completed
Move onto step 2
Points to note: When downloading a profile you may be asked to choose a new or old profile. Always choose old.
Step 2: Change network provider
Instructions to set Network Provider
Swipe down and press and holding Mobile Data
Go to Network and unselect Automatically select network
Now choose network appropriate for the country you are in
Points to note: If you can't make calls you may have your phone is set to auto-connect to a network provider. This might connect you to a provider we don't support.
Step 3: Set your Access Point Name for internet access
Instructions to set APN
From the home screen, swipe up on the screen to open the menu.
Tap Settings.
Tap Connections.
Tap Data usage.
If Mobile data is disabled, enable Mobile data and tap the back symbol.
If Mobile data is enabled, tap the back symbol.
Tap Mobile networks.
Tap Access Point Names.
Tap the SIM card in use, such as, SIM 1.
Tap Add.
Under Name, enter OmertaNet
Under APN, enter Fastaccess
Tap the three dots on the top right hand side of the screen
Tap Save.
Tick OmertaNet.
Return to the home-screen, wait a few minutes and try browsing the internet.
Points to note: These two settings are case sensitive. You must save these settings when created. These settings have no impact on being able to call.
The most common reason is the APN is not configured correctly. Check the following items: Check the APN settings for typos, extra spaces or capitalisation. The APN name is case sensitive so Fastaccess must start with a capital F, there cannot be ...
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